This page outlines the official Booking, Cancellation, and Refund Policies for Resort & Tour Packages and Safari Bookings made through WildRouteTravel.

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Guest Policy

• Extra adult sharing the same room/cottage will be charged 35% of the total package cost.

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Cancellation Policy for Resort & Tour Packages

Cancellation terms for hotel/resort stays and tour packages depend on the property’s rules and the number of days prior to check-in that the cancellation request is made.

📅 Cancellation Timeline & Charges

1. Cancellation 30 days or more before check-in

• 75% refund OR

• Adjustment in a future booking.

2. Cancellation 15 to 30 days before check-in

• 25% refund OR

• Adjustment in a future booking.

3. Cancellation 7 to 15 days before check-in

• No refund,
  but an adjustment in a future booking may be provided (subject to hotel approval).

4. Cancellation less than 7 days before check-in

• No refund & no adjustment.

• 100% retention will be charged as a cancellation fee.

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Peak Season Note

During peak dates (such as Holi, Diwali, Christmas, New Year, long weekends, Good Friday, and public holidays):

• Hotels and resorts apply special cancellation policies.

• Tariffs may vary from standard rates.

• Guests are advised to confirm updated rates and rules with our team before booking.

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Refund Policy – WildRouteTravel

Refunds are processed based on the cancellation policy and payment method used at the time of booking.

⏳ Refund Timelines

1. Payments made via Online Gateway (Cards / Wallets)

Refunds are processed within 10–15 working days after approval.

2. Payments made via Bank Transfer or UPI

Refunds are processed within 3 working days after approval.

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Available Refund Methods

Refunds are issued only through:

• UPI

• Bank Transfer

• Credit/Debit Card Refunds (if payment was made through payment gateway)

⚠️ Note: Refund processing time may vary depending on your bank/payment provider.

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Cancellation Policy for Safari Bookings

These terms apply to all safari bookings, including Jeep Safari, Canter Safari, and Elephant Safari:

• All safari bookings are 100% non-refundable and non-transferable once confirmed.

• Safari bookings cannot be rescheduled, modified, or changed to another date/time.

• In case of:

  • Government restrictions

  • Park closures

  • Natural conditions (e.g., heavy rain)

  Refunds or adjustments are entirely subject to Forest Department rules, and WildRouteTravel has no control over these decisions.

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Important Notes

• All cancellation requests must be submitted in writing via email.

• No refunds for:

  • No-shows

  • Early check-outs

  • Unused services

• WildRouteTravel reserves the right to update or modify the policy without prior notice. Guests are encouraged to check the latest policy before booking.

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Reservation Policy

• Early check-in and late check-out are subject to availability and may incur additional charges.

• Standard check-in: 1:00 PM
  Standard check-out: 11:00 AM

• All guests must present valid government photo ID at check-in.

• Guests paying via credit card must carry the same card or a copy of it at check-in.

• WildRouteTravel reserves the right to cancel or modify bookings in the event of fraud, pricing errors, misuse, or suspicious activity.

• Guests requiring a GST invoice must inform us at the time of booking or minimum 2 days before check-in. Late requests may not be accepted.