This page outlines the official cancellation and refund terms for Resort & Tour Packages and Safari Bookings made through WildRouteTravel.

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Guest Policy

• Extra adult sharing the same cottage/room will be charged 35% of the total package cost.

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Cancellation Policy for Resort & Tour Packages

The cancellation policy depends on the hotel/resort rules and the number of days prior to check-in when the cancellation request is submitted.

Cancellation 30 days or more before check-in:

• Eligible for 75% refund,
  or adjustment in a future booking.

Cancellation 15 to 30 days before check-in:

• Eligible for 25% refund,
  or adjustment in a future booking.

Cancellation 7 to 15 days before check-in:

• No refund,
  but an adjustment in a future booking may be offered (subject to hotel approval).

Cancellation less than 7 days before check-in:

• No refund and no adjustment.

• 100% retention will be charged as cancellation fee.

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Note on Peak Season

During peak seasons—such as Holi, Diwali, Christmas, New Year, Good Friday, and long weekends—hotels and resorts may have special cancellation policies.

• Rates and terms displayed on our website may vary during these dates.

• Guests must confirm updated policies with our team before making a booking.

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Refund Policy of WildRouteTravel

Refund processing depends on the payment method used during booking.

Refunds for Payments Made via Online Payment Gateway (Card/Wallet):

• Refunds (if applicable) will be processed within 10–15 working days after confirmation.

Refunds for Bank Transfer / UPI Payments (Google Pay, PhonePe, Paytm, etc.):

• Refunds (if applicable) will be processed within 3 working days after approval.

Refunds can be issued only through:

• UPI payment mode

• Bank transfer

• Credit/Debit card refunds (only if payment was made through payment gateway)

⚠️ Note: Refunds are processed only when applicable under the cancellation policy.
Bank or payment provider timelines may vary.

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Cancellation Policy for Safari Bookings

The following conditions apply to all types of safari bookings, including Jeep Safari, Canter Safari, and Elephant Safari:

• Safari bookings are 100% non-refundable and non-transferable once confirmed.

• Confirmed safari bookings cannot be modified or rescheduled to another date or time.

• In case of:

  • Government restrictions

  • Park closures

  • Adverse weather conditions (e.g., heavy rain)

  Refunds or adjustments depend solely on Forest Department policies, which are beyond our control.

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Important Notes

• Refunds are initiated only after receiving a written cancellation request via email.

• No refunds for:

  • No-shows

  • Early check-outs

  • Unused services

• WildRouteTravel reserves the right to modify or update this policy at any time without prior notice.
  Please check the latest version before booking.

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Reservation Policy

• Early check-in and late check-out are subject to availability and may involve additional charges.

• Standard check-in time: 1:00 PM

• Standard check-out time: 11:00 AM

• All guests must present valid government ID proof at check-in.

• Guests paying via credit card must present the same card or a copy at check-in.

• WildRouteTravel reserves the right to cancel or modify reservations in case of:

  • Fraudulent activity

  • Incorrect pricing

  • Misuse of offers or booking systems

• Guests requiring a GST invoice must inform at the time of booking or at least 2 days before check-in.
  Late GST requests may not be accommodated.